Felicity Phillips Felicity Phillips

Storytelling in Sales Pitches — Turning Data Into Desire

It all begins with an idea.

Why Storytelling is the Secret Weapon in Sales

When most people think about sales pitches, they imagine slides filled with stats, features, and product specs. Yet, numbers alone rarely close deals.
Stories do.

Stories create emotional engagement, and emotional engagement drives decision-making. In fact, research shows people are more likely to act on feelings than facts. When you tell a story in a pitch — about a customer, a challenge, or a transformation — you’re not just explaining what your product does. You’re showing why it matters.

How to Structure a Sales Story

A powerful sales pitch follows a clear narrative arc:

  1. The Customer’s World – Start with empathy. Describe your prospect’s challenges in their own language.

  2. The Struggle – Highlight what’s at stake if the problem isn’t solved.

  3. The Solution – Introduce your product or service as the turning point in their story.

  4. The Transformation – Paint a picture of success — what life looks like after choosing you.

This approach transforms your pitch from a list of features into a story of change. People buy progress — not products.

Why Tone Matters

Your tone defines how the story lands.

  • Empathetic tone: Builds trust by showing you understand their problem.

  • Confident tone: Reinforces credibility — you’re a guide, not a salesperson.

  • Conversational tone: Keeps the pitch human and relatable.

Get this balance right, and your audience feels guided, not pressured.

Action Step

Next time you pitch, start with a story about a customer who faced the same challenge your prospect does — and show how your product changed their outcome. Watch how the room shifts.

Call to Action

Want to learn how to build business stories that sell without sounding “salesy”?


👉 Buy Successful Storytelling for Businesses on Amazon.

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Felicity Phillips Felicity Phillips

Storytelling on Social Media and How to Make Your Brand Feel Human

It all begins with an idea.

The Problem with Corporate Feeds

Scrolling through social media, you’ll find countless brands posting glossy graphics, generic quotes, and forgettable promotions.
The posts that actually stop thumbs are the ones that tell stories.

Storytelling on social media isn’t about long paragraphs, it’s about connection.

Every photo, caption, and video should make your audience feel something: curiosity, joy, recognition, inspiration.

How to Tell Micro-Stories That Stick

  1. Lead with emotion. Start with something your audience can relate to: “We’ve all had those days when…”

  2. Show, don’t tell. Use visuals and short anecdotes to reveal your brand personality.

  3. Keep it concise. You’re not writing a novel - you’re sparking engagement.

  4. End with a question or insight. Invite your audience into the story.

Platform-Specific Storytelling

  • Instagram: Visual storytelling; Use this for behind-the-scenes moments, real events and quick wins.

  • LinkedIn: Purpose-driven stories perfect for sharing professional insights, industry news and customer successes.

  • TikTok/Reels: Relatable, real-time storytelling. People connect with authenticity, not perfection.

Why Tone Matters

Tone is the difference between “content” and connection.

  • Playful tone: Works for lifestyle or consumer brands as it makes you approachable.

  • Professional tone: Ideal for B2B brands, but it’s still important to keep it warm and conversational.

  • Empathetic tone: Best for service industries and eCommerce as this tone builds emotional loyalty.

Your audience will remember how your brand makes them feel far more than what you sell.

Action Step

Choose one customer or team story and repackage it for social - whether it’s a photo, a quote, and one line of context. You’ll be amazed how much engagement an authentic story can generate.

Call to Action

Want more frameworks for crafting stories that break through the social noise?
👉 Buy Successful Storytelling for Businesses here

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Felicity Phillips Felicity Phillips

Blog Post Title Three

It all begins with an idea.

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do.

Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.

Read More
Felicity Phillips Felicity Phillips

Blog Post Title Four

It all begins with an idea.

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do.

Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.

Read More